Expert ZoneAlarm Review 2018

Compare and find the Top 10 antivirus software and services for your needs with detailed reviews and comparison.

Overview

ZoneAlarm antivirus software provides an affordable and effective solution for protecting PC and Android devices. The system scores above average in all categories and doesn’t cost an arm and a leg. ZoneAlarm offers three main antivirus products, each providing different levels of protection for different prices. The cheapest version, Pro-Firewall, strictly provides two way firewall protection for PC computers. Their Pro-Virus and Firewall product includes a two-way firewall as well as virus and spyware removal, and real-time antivirus software. Finally, the most comprehensive package, ZoneAlarm Extreme Security, includes two-way firewall, virus and spyware removal, real-time antivirus, Android privacy and protection, zero day attack prevention, parental controls, online back-up, and PC tune up.

Compatibility

PC owners can choose between all three different packages offered by ZoneAlarm. The most comprehensive (and expensive) package also works with Android devices as well as Windows. With so much personal information available on our computers as well as smartphones, an antivirus platform that protects both makes a great option. ZoneAlarm does not work for Mac or iOS devices.

Spyware, Malware & Ransomware Scans

ZoneAlarm’s most extensive package offers virus and spyware removal that effectively blocks and removes viruses, spyware, Trojan horses, and worm bots. However, not all of ZoneAlarm’s products provide spyware scans. Make sure to check which version you need before purchasing.

AV Test, an independent IT security institute, tested the efficacy of ZoneAlarm in protecting against 0-day malware attacks, including web and e-mail threats. ZoneAlarm protected against 100% of threats out of 99 samples. That proves well-above the industry average of 88%.

When it comes to malware discovered in the last 2-3 months, ZoneAlarm protected against 99% of malware out of 294,821 samples used. It also performed perfectly in the detection of widespread and prevalent malware, protecting against 100% of threats out of 5,000 samples. Its Threat Emulation software is also a great line of defense in combatting difficult to eradicate Ransomware. 

Email Scans

We use our emails every day, both on smartphones and computers. Therefore, reliable antivirus software should provide email scans in their product offering. During a scan, ZoneAlarm performs well above the industry average. According to AV Testing, ZoneAlarm blocked 100% of threats including e-mail threats.

Download Protection

Downloading new files can put your computer at risk for hidden threats. ZoneAlarm prevents hidden applications from downloading. However, the platform may also affect downloads by slowing them down or blocking access to your computer altogether.

Resource Usage

ZoneAlarm generally doesn’t slow down the computer. However, users do complain that this software affects or stops downloading. Those who frequently download new files may want to reconsider a different product or disable the product during downloads.

Privacy Policy

ZoneAlarm puts special emphasis on protecting their customers’ privacy. They carefully encrypt all customer data stored. In addition, they use technical safeguards to preserve security of information collected. They also regularly test the site for security breaches to ensure all information remains secure.

Customer Support

ZoneAlarm covers the basics when it comes to customer support. Customers who need answers to their questions can contact support via live chat available right from their website. Their website also includes quick links so customers can help themselves to get answers. Other resources on the site include a learning center complete with a forum and user guide. While ZoneAlarm does include email addresses for press related inquiries, their website doesn’t list any way to send an email for other questions.

Pro Antivirus + FirewallZoneAlarm Extreme Security 2016
Price per year $19.95 $24.95
Devices 3 3
License duration 1 year 1 year
Anti-spam
Anti-spyware
Anti-adware
Anti-malware
Real-time protection
Email protection
Firewall
Wi-Fi protection
Parental control
Identity protection

Video Review

Joe Schwartz | Antivirus Editor

Our chief content editor, Joe manages a diverse team of content writers. He holds a degree in online communications and his writing has been featured in a wide range of online publications.

Pros
  • High malware blocking scores
  • Impressive internet security
  • Light and unobtrusive
Cons
  • Interface not intuitive
  • Poor virus removal
Bottom Line
ZoneAlarm provides internet security and firewall solutions for both personal and business users.
Compatibility
Windows 10, Windows 8, Windows 7, Windows Vista, Windows XP, iOS
Top 5
1
9.8
2
9.3
3
9.1
4
9.1
5
8.9

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